Your trusted property manager

Property management in Malaysia – tailored services for short and monthly stays

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    Why let Hauzz manage my properties?

    Your rental income, amplified

    An Airbnb concierge, at your service

    The flexible management

    What services does Hauzz provide?

    We eliminate the inconvenience of short-letting and help you maximise your rental revenue.


    Listing Management

    One property, multiple listings

    We’ll get your property in front of as many eyes as possible to ensure the best occupancy rate

    Professional Photography

    A single picture tells more than a thousand words. That’s why we’ll send over one of our professional real estate photographers to capture your home from its best side. Expect photographs worthy of a magazine cover.

    Listing Creation

    Carefully crafted listing descriptions that make your property stand out.

    Price Optimisation

    Our team of pricing experts dives deep into the data to ensure your occupancy and profit rates are fully optimised. “Never a missed opportunity” is our adage for success. Expect best in class yield from your property.

    Guest Management

    Guest vetting

    With Hauzz, your home is in good hands. We thoroughly screen potential guests to ensure only the most reputable guests will be staying in your home.


    A convenient arrival is sometimes all a guest needs after a long flight. We will organise a seamless check-in for every guest upon their arrival and are at their disposal to assist them during their stay. We said it already; expect happy guests, always.

    Linen and toiletries

    A little pampering never fails to put a smile on anyone’s face. We provide toiletries to your short-term guests.

    Guest communication

    From the very first contact to constant on-site support – we’ll make sure your home is safe, and your guests well taken care of throughout their stay. Expect happy guests, very happy guests.

    Property Management


    Empowered with our team of professional housekeepers. Hauzz will add a touch of home, to your property. Expect an impeccably clean place, each time.


    From changing a lightbulb to small fixes, we’ll take care of basic property maintenance tasks and will be on call throughout your guest’s stay. Expect to never worry about little things.

    Mobile Dashboard

    Real time key insights of your property’s performance at your fingertips.

    We feature your property on multiple short and long term booking channels

    Interior Designing & Renovation

    Whether you are looking at upgrading, designing or renovating your property, we can do it all. Hauzz provides skilfully and uniquely crafted design for your property – a beautiful home creates a better first impression.

    Yearly opportunities

    Desired by business travellers and digital nomads alike, the high demand for short, medium and long term accommodation in Malaysia across all seasons is synonymous with high occupancy-rate.

    Mixing short, medium and long term bookingss

    To best respond to the consumers’ needs and city regulations in place, Hauzz efficiently mixes short-term, medium-term and long term stays, optimising your returns.

    Partnering up with Hauzz

    Whether you own a studio in Bukit Bintang or luxurious villa in Bangsar, our team takes care of everything for you, and has already been managing an extensive portfolio of properties in Kuala Lumpur since 2017.


    What does Hauzz do?

    We’ll get your property in front of as many eyes as possible to ensure the best occupancy rate

    Where does Hauzz currently operate?

    In Malaysia.

    Which platforms do you list my property on?

    We use the following booking platforms for our listings:

    • Airbnb
    • Booking.com
    • Book with Guesty (our own platform!)
    • Agoda
    • Long Term Rental Websites

    However, it also depends on your property’s location, price and unique features – meaning that your property might not be listed on all of the above platforms if they don’t match the platform-specific requirements, or if they aren’t a good fit with its target audience. If you rather keep your property off a certain platform, let us know.

    My property is not on Airbnb, can I use Hauzz?

    Most definitely! We will help you set up an Airbnb account and manage it for you, too. Please note that you will not have access to your Airbnb account whilst listed with us, however you will have access to the complete dashboard to review all booking details!

    I need to use the property myself – how do I temporarily block bookings?

    Our accessible dashboard allows you to block and unblock dates as you please! Alternatively, you can get in touch with us and inform us about the dates you want to block in your calendar. Before you arrive, we will make sure that your property is clean and ready.

    What happens if I decide to stop working with Hauzz?

    Please inform us at least 30 days before the day you wish to terminate your contract and we will simply deactivate and hand over your listing back to you. Please note you must honour all upcoming bookings regardless of the cancellation period, or pay the cancellation fees per booking if you need to cancel them.

    How can I earn more from my rental property through Hauzz?

    We have developed a comprehensive pricing strategy that reflects factors such as city-wide occupancy rates, travel trends, property location, events, seasonality, competitor pricing and more. Our team of seasoned hospitality strategists will ensure that your revenues are maximised throughout the year.

    How much does Hauzz’s property management service cost?

    Hauzz offers a commission based solution to hosts, this means we collect a commission for every guest’s stay. Our services cover all aspects of managing the property, (from listing creating, management and ranking optimisation, calendar management, cleaning, 24/7 guest communication, and more). There are some additional services that are sold separately from the package. Hauzz’s commission and pricing varies from market to market, and that new properties are subject to an onboarding fee. In some markets, we also have a fixed rent solution, please speak to the team to find out more information. Visit our pricing page for more information https://###/

    Do I have to pay a set-up or onboarding fee to get started?

    In order to get your property set up and ready for guests, we charge a one-time onboarding fee (dependent on property size, location, and availability) which covers the cost of a photo shoot, setting up the online listing/s on the different short-let platforms, and also includes a visit from a member of staff who will go by your property to ensure your home has everything required in order to receive guests. The onboarding fee isn’t charged upfront, it is deducted at the end of your first month’s rental income.

    How do I keep track of my earnings?

    Your bookings, calendar and revenue can be found in your personal Host Dashboard, which you can access via a dedicated website. This dashboard is updated in real-time and gives you an insightful overview of your property and its yields.

    When do I get paid?

    Payments are processed by the last working day of each calendar month for bookings that check out within that month.

    What measures are taken to ensure the safety of my property?

    For all bookings, we ask for the guest ID where we match the name with the booking, for a booking made in the name of someone else we request the ID of the person who is staying in the apartment. If we can’t get the ID of the person who made the booking, the greeter will report that to us and we’ll cancel the reservation to keep you and your property safe.

    What happens if guests damage or steal my property?

    We have strong processes to vet guests and ensure we control who stays at your place, but we do ask you to not keep any valuable in the property when it is available in the short-let market. In the unlikely event, guests damage or steal from your property, our team of issue resolution specialists will do their best to recover the loss it would incur for you liaising with the platform and guests. If the booking was made through Airbnb, you are eligible for a $1,000,000 Host Guarantee coverage at no additional cost. Hosts who have partnered with GuestReady are also insured by a partner service provider.

    What certificates do I need to start hosting with Hauzz?

    Depending on the market, we may require specific documents in order to list your home with us. However, we do expect your property to be fully compliant with all local health and safety regulations, as well as any rules and regulations from the government. Prior to hosting, we recommend contacting your gas and electricity suppliers for an up-to-date safety inspection, and to make sure that all fire and carbon monoxide alarms are functional.